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COVID-19 PROTOCOLS
DOG WALKING / DROP-IN VISITS
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When We Enter the Clients Home
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Clients and staff are required to wear a mask while indoors
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Staff will use hand sanitizer after leaving their vehicle and before entering the client's home
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Staff will use their own equipment when necessary
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BOARDING
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Interactions with Customers / Social Distancing Measures
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Clients and staff are required to wear a mask
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Clients are to fill out a Covid-19 assessment a maximum of 24 hours before drop-off time (Located at the bottom of this page and will be sent in an email before the visit)
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All pickups/drop-offs are to occur at the front door of the house and proceed as follows;
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Remain in your vehicle until you see a staff member approaching the gate
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Have ONE person from your family exit the vehicle and place your animal and their belongings on the table in front of the gate.
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Return to your vehicle and wait for a staff member to collect your animal and their belongings
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Sanitization of Customers' Items Upon Arrival / Departure
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We will be sanitizing the available surfaces of your animal's belongings upon arrival.
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Spray and wipe with a safe and mild bleach solution
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Thorough rinse and wipe down with water
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Spray and wipe down with a 1:1 vinegar:water solution
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Left to air dry
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Meet & Greets
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Most meet & greets will all now be performed by appointment only; to maintain a safe social distance between staff and clients. Performed either by;
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Video call over Zoom
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Phone @ (855)496-1966
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In-House (Rare occasion)
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